Shipping policy

PLEASE READ THOROUGHLY to avoid any unneeded complications that may result in a less than satisfying final result and experience when visiting Liz P Collection we want all of our clients to be satisfied with our services. Please be assured that we will do everything possible to minimize any unnecessary delays in completing orders.

  • Please ensure that your billing and shipping addresses are the same.

  • The billing address given must match the card used at checkout.

  • If these addresses do not match, your order will be canceled and the card will be rejected.


Processing and Shipping:



How long does processing and shipping take?
  • Processing for custom wigs takes approximately 7-15 business days.
  • Processing for bundles, closures, and uncustomized / pre-made takes approximately 2-3 business days.
  • Processing for pre ordered items take approximately 5-10 business days.
  • We process orders Monday through Friday. Orders are shipped via FedEx, USPS, or UPS with signature confirmation. We do not ship to APO or PO boxes.
  • Delivery time is 3-5 business days dependent upon your location. Express shipping is an option and takes 1-3 business days after processing.
  • Please note, if there is a holiday or inclement weather, your package may be delayed. 


Tracking Order:


Where do I find my tracking number?
  • After submitting your order a tracking number will automatically be sent to your email address. Please allow 24 hours for tracking numbers to appear in email address. 
  • All orders can also be tracked on our website at the bottom of our home page under "Track My Order." If your tracking number is not delivered please email us at info@lizpcollection.com with your order number immediately.